Warranty & Returns
Warranty and Returns Policy
Returns Policy
We value your satisfaction with our products. If you're not completely happy, we offer a 30-day money-back guarantee from the date of purchase.
- To initiate a return, please ensure the product is in its original condition and packaging.
- Refunds will be processed to your original payment method once the return is received and inspected.
- Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Limited Warranty
This limited warranty applies to the original purchaser of the product and covers defects in materials and workmanship for a period of 6 months from the date of purchase.
Warranty Coverage
● What is Covered: This warranty covers any defects in materials and workmanship under normal use during the warranty period.
● What is Not Covered: This warranty does not cover any damage or defects arising from misuse, abuse, negligence, accidents, unauthorized modifications or repairs, improper installation, or failure to follow the instructions provided with the product.
Warranty Claims
● To Make a Claim: To make a warranty claim, the original purchaser must contact us at shredtag@shredtag.com within the warranty period and provide proof of purchase.
● Our Responsibility: Upon receipt of a valid warranty claim, we will, at our sole discretion, (i) repair the defective Product, (ii) replace the defective Product with a new or refurbished product, or (iii) refund the purchase price of the Product.
Exclusions and Limitations
● This warranty is void if the Product is used in any manner that is inconsistent with the intended use, including but not limited to:
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Physical damage caused by improper handling or impact.
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Use of the Product with any accessories, parts, or components not approved by us.
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This warranty is non-transferable and is limited to the original purchaser only.
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Contact Us
For returns or warranty claims, reach out to our support team at:
- Email: Shredtag@Shredtag.com
We greatly value your satisfaction when shopping with us and using our products, so we will always do our best to make things right for you, the customer.